Owner went ‘above & beyond’! I can’t say we’ve ever stayed in a house where the owner was so friendly and happy to help in whatever way she could to make our stay the best it could be. Rachel really did go ‘above & beyond’ for us right down to info on Ballarat, good places to eat and what to do in and around Ballarat with kids. Our booking, payment and contact prior to stay was handled with the upmost professionalism. ‘Barkly & Haymes’ itself is in a great location, was airy and bright and the right size for our family of 5. The house was clean, well equipped, and the breakfast provisions were a nice touch for the weary traveller. Thank You Rachel for everything!